Major Utility Provider Solves Training Headaches

A Major Utility Service Provider

The client is an electrical utilities service provider with staff and contractors exceeding 10,000 people. When the client first encountered Bluegem, they were in need of an overhaul of their current inefficient and time-consuming Training Management System.

Challenges

  • Complex manually intensive registration and enrolment process
  • Outdated spreadsheet-based scheduling and resource management
  • Standalone database not integrated with corporate network and ERP System
  • Compliance reporting not integrated and manually processed
  • Course progress, results and evidence management completed in disparate stand-alone systems
  • Inability to leverage eLearning Content available throughout multiple divisions and branches

Solutions

  • Online Booking System
  • Moved a central admin role to a convenient self service student-driven operation
  • Integrated course scheduling and resource management
  • Network integration through nightly data exchange with ERP System
  • Built-in integrated compliance reporting tools with button-click efficiency
  • Integrated Assessments, Evidence Portfolio and student results with self-serve access by user and role
  • Full SCORM 2004 Compliant and integrated Learning Management System (LMS)
  • Complete set of corresponding support services, documentation, and training

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