Incident and Issue Tracking - BluegemRESOLVE®

	Health and Safety incident reporting
	Managing customer complaints and feedback
	Tracking internal quality issues
	Providing Helpdesk Support
	Managing simple business process assignment, tracking and accountability
	Management Reporting
	Integration with existing Business Systems and Business Solutions

Easy-to-use, web-based forms enable authorised users to raise incidents and issues, carry out corrective actions, track issues and incidents and generate reports. The intuitive Administrator’s Toolbox requires no IT skills and provides a simple way to customise the software to suit your business model, brand pages seen by clients, manage users, generate reports and demonstrate accountability.

BluegemRESOLVE® can provide a simple and flexible way for companies to improve their efficiency, health and safety, performance and customer satisfaction by helping them:

	Get closer to customer care issues and provide transparent accountability
	Report on outstanding issues, actions and resolutions
	Automate enquiry responses to ensure that no lead gets lost
	Save money through timely responses to incidents
	Offer staff and customers a simple way to log incidents and check progress

Click here to view a demo