Bluegem Software Solutions Quality

Quality Management System:

Bluegem adheres to ISO 9000 guidelines for software development. Our methodology commences with a scoping workshop designed to identify the full requirements and any associated risk factors. We then prepare a specification and project plan which we review with the client. Only then will we proceed to the design, customisation and development of the training management solution(s) and / or business solution(s) or Microsoft Office SharePoint Services.

The design and development processes follow industry standards to assure configuration management, source code version control, and developer testing. Once a development release has been completed it will be put through a hierarchy of formal tests to assure conformance to specification. At this stage all user documentation will be prepared and the project reviewed. When all modules have been successfully tested they will be integrated and tested in combination until the complete solution has been integrated and tested.

The final stage is Customer Acceptance Testing during which Bluegem warrants to correct any bugs at our cost. After a successful CAT the product is formally released to the client and the Maintenance program commences.